AUSTRALIAN CATHOLIC UNIVERSITY
Australian Catholic University is a national university with campuses across Australia, bringing together students and staff across a diverse campus network. Within this environment, campus hospitality plays an important role in providing accessible food and beverage options that support everyday campus life.
At ACU’s Ballarat Campus, the café provides a food and beverage offer for students and staff and forms part of the broader campus experience. ACU engaged Perfectly Paired to undertake a strategic and operational review of the café and catering model, with a focus on commercial sustainability, affordability and the needs of the campus community.
Perfectly Paired’s engagement combines local market benchmarking with an on-site review of the hospitality operation. Our work focuses on menu development and pricing, café and catering integration, workflows, service flow, merchandising, presentation and opening hours, identifying practical opportunities to improve operational efficiency and profitability.
The engagement provides ACU with practical recommendations to strengthen its campus hospitality offer, including menu and pricing structures, operational efficiencies, capital improvement opportunities, business planning and marketing and promotional strategies.
Perfectly Paired and ACU: Strengthening campus hospitality through commercially grounded solutions that balance sustainability, affordability and customer experience.
Catering
Consultancy
Providing specialist food and beverage advice to strengthen the commercial and operational performance of ACU’s Ballarat Campus café and catering offer.
Menu & Pricing
Strategy
Developing café and catering menus and pricing to balance profitability, affordability and operational capability.
Kitchen & Operational Review
Reviewing kitchen layout, equipment use, workflows, service flow and trading hours to identify practical operational improvements.